by M-Tracker | Oct 21, 2026 | Rework and work quality
Rework and work quality · 5 min readWork comes back for one of five reasons. The request was unclear. A fact was missing. The person did not check it before handing it in. The request changed. Or the person could not do it yet. Each one has a different...
by M-Tracker | Oct 21, 2026 | Rework and work quality
Rework and work quality · 4 min readAsk three questions. Could a stranger start the task from the brief alone? Were all the facts attached? Did the person check the work before handing it in? If any answer is no, it is not a skills problem yet. Fix that...
by M-Tracker | Oct 21, 2026 | Rework and work quality
Rework and work quality · 4 min readStop being the first reviewer. Set up three layers: the person checks their own work against the request, a tool or a checklist checks it again, and you review last, only what gets through. You review less, and what you...
by M-Tracker | Oct 21, 2026 | Rework and work quality
Rework and work quality · 4 min readA 10-person team where 30% of work comes back once loses about 190 hours and $9,000 a month. That is more than one full-time person doing nothing but redoing things. Your numbers will differ. The math below shows you how...
by M-Tracker | Oct 21, 2026 | Rework and work quality
Rework and work quality · 3 min readFirst-time-right (FTR) is the share of finished work that gets accepted without being sent back. If your team hands in 100 things and 65 are accepted as-is, your FTR is 65%. Count it for a month. It tells you more about...
