by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 3 min readThree techniques do most of the work. What-why-do: say what happened, why it matters, what to do next. Ask-first: ask the person how they think it went before you say anything. Compare-with-the-brief: put the finished work...
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 3 min readNegative feedback is fine when it is about the work and ends with a next step. It fails when it is about the person. "You're careless" is a negative comment. "Page two has last quarter's numbers; check against the sheet...
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min readPhrases that point at the work and end with an action. Open with "In the report, I noticed." Describe with "On page two, the figures are from last quarter." Explain with "That matters because the client decides from that...
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min readClear, concise, constructive and consistent. The first three describe a single piece of feedback: the person knows what, it is short, and it says what to do next. The fourth describes the pattern over time: the same...
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 3 min readUseful positive feedback names three things: what the person did, what effect it had, and what to keep doing. "You sent the draft a day early, which gave the client time to react, and the final went out without changes....
