by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min readOne written: "Your client report led with the two risks and the decision needed. The client replied in an hour with a yes. Keep that structure for every report." One spoken: "You asked what done looked like before starting....
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min readSpecific, same-day feedback about the work, given in private and ending with what to do next. Employees say they want more of it, and it is the only type that changes the next piece of work. Formal reviews have their place...
by M-Tracker | Nov 1, 2026 | Capacity and delegation
Capacity and delegation · 3 min readOn a five-level scale, most managers delegate at level two or three: look into it and report back, or recommend and I decide. It feels safe because the decision stays with the manager. It also means every task comes back...
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 3 min readGood positive feedback about a service names what was done, what it meant for the customer, and what to keep doing. From a client: "You told us about the delay before we noticed and gave us a new date we could plan around....
by M-Tracker | Nov 1, 2026 | Capacity and delegation
Capacity and delegation · 2 min readFeedback and reviews for your own people. Hiring, firing and pay decisions. The direction of the team. The two or three client relationships that would hurt most to lose. Crises while they are crises. Anything...
