by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 3 min readUseful positive feedback names three things: what the person did, what effect it had, and what to keep doing. "You sent the draft a day early, which gave the client time to react, and the final went out without changes....
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 3 min readGood employees get the least useful feedback: "great job," "keep it up." They deserve the same precision as everyone else. Name the piece of work, say what effect it had, and say what to keep doing. "The client report led...
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min readAvoid "you always" and "you never," anything about personality or attitude, "you should have known," the compliment sandwich, "some people have said," "no offense, but," comparisons with coworkers, and feedback with no...
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min readLists differ, but a useful version is: relevant, respectful, real, right-time and repeatable. Relevant: about the work, not the person. Respectful: private and calm. Real: a specific example, not a general impression....
by M-Tracker | Nov 1, 2026 | Accountability
Accountability · 2 min readFive elements. A known standard: what done looks like, written before the work. An owner: one person who said yes. Evidence: the work itself, visible, not a description of it. A review: the work compared with the standard. And a...