by M-Tracker | Nov 1, 2026 | Accountability
Accountability · 2 min readInternal and external. Internal accountability is holding yourself to what you said you would do, whether or not anyone checks. External accountability is answering to someone else, a manager, a client or a team, against a...
by M-Tracker | Nov 1, 2026 | Accountability
Accountability · 2 min readFive elements. A known standard: what done looks like, written before the work. An owner: one person who said yes. Evidence: the work itself, visible, not a description of it. A review: the work compared with the standard. And a...
by M-Tracker | Nov 1, 2026 | Accountability
Accountability · 3 min readBe present at two moments and absent in between. At the start, agree what done looks like and get a yes. At the end, compare the finished work with that agreement, in plain words, within a day. Everything between those moments...
by M-Tracker | Nov 1, 2026 | Accountability
Accountability · 2 min readUnclear expectations. Almost every "accountability problem" traces back to a task that was described in a sentence, pictured in detail in the manager's head, and never written down. The person did what they understood. The...
by M-Tracker | Nov 1, 2026 | Accountability
Accountability · 2 min readPersonal, team and organizational. Personal: I own what I said I would do and what I delivered. Team: we own each other's results and say so when someone is slipping. Organizational: leaders own the systems, the briefs, the...
by M-Tracker | Nov 1, 2026 | Accountability
Accountability · 2 min readFive principles cover it. Agree what done looks like before the work starts. One person owns each result. The work is visible as it happens, not hidden until the deadline. Finished work is reviewed against the agreement, not...
