by M-Tracker | Oct 29, 2026 | Staffing and recruiting
Staffing and recruiting · 3 min readA good KPI measures a result the person can affect and the customer can feel. On a staffing desk, "first submittal accepted by the client" is a good KPI. "Calls made this week" is a bad one. The first goes up when a...
by M-Tracker | Oct 29, 2026 | Staffing and recruiting
Staffing and recruiting · 4 min readIt depends on the kind of order. For temp and light industrial orders that a firm has accepted, many firms aim to fill 70 percent or more. Direct-hire fill rates are much lower, often under half, because clients send the...
by M-Tracker | Oct 29, 2026 | Staffing and recruiting
Staffing and recruiting · 4 min readFor temp workers, agencies charge a bill rate that is the worker's pay rate plus a markup, often somewhere between 40 and 75 percent of pay. A worker paid $20 an hour might be billed at $28 to $35. For direct hires,...
by M-Tracker | Oct 29, 2026 | Staffing and recruiting
Staffing and recruiting · 3 min readThey are better than nothing and worse than almost everything else. A one-way survey tells you a client is unhappy weeks or months after the morning that made them unhappy, which is too late to fix it. By the time the...
by M-Tracker | Oct 29, 2026 | Staffing and recruiting
Staffing and recruiting · 4 min readWrite down what you think is expected, in five lines, and send it back to the person who asked. Ask one question: "What would make this a mistake?" Then agree what done looks like before you start. Unclear expectations...
