What are the 5 C’s of accountability?

What are the 5 C’s of accountability?

Accountability  ·  2 min readClarity, commitment, capability, consequences and check-in. Clarity: what, by when, and how we will know it is done. Commitment: a yes that was said out loud or in writing. Capability: the skills and hours to do it. Consequences:...
What are the 7 pillars of accountability?

What are the 7 pillars of accountability?

Accountability  ·  2 min readLists vary, but a working version has seven: clear expectations, agreed ownership, capability, visible progress, honest review, fair consequences and follow-through. The first two are set before the work starts. The middle three...
What are the 5 steps to taking accountability?

What are the 5 steps to taking accountability?

Accountability  ·  3 min readOwn it in one plain sentence. Say what happened without excuses. Name the impact on the people it affected. Fix it, or propose the fix and a date. Then change the thing that let it happen so it does not repeat. Five steps, in...
What are the four pillars of accountability?

What are the four pillars of accountability?

Accountability  ·  2 min readClear expectations, ownership, review and consequences. Say what done looks like. Get one person's yes. Look at the finished work against the expectation. Then let the result follow: credit for work that meets it, a clear note...
What is toxic accountability?

What is toxic accountability?

Accountability  ·  2 min readToxic accountability is consequences without clarity. People are blamed for missing a standard nobody wrote down, judged on effort or attitude instead of the work, and called out in public. It looks like high standards. It works...