Feedback and reviews  ·  2 min read

Clear, thorough, reliable, precise, early, calm, generous, honest, consistent, resourceful. Forty more below, grouped by what they describe. But the most useful word in positive feedback is "because." "Reliable, because every date you gave this quarter held." The adjective is the label. The because is the feedback.

Feedback people can act on has three parts: what, why, doWHATPoint at it.“The price change is inparagraph four.”WHYOne reason.“The client reads the firsttwo lines.”DOThe change.“Move it to the firstsentence.”Delete: “Not quite there.” “Tone feels off.” “You always rush these.” “Take another pass.”
The words are labels. The "because" is the feedback.
1Feedback and reviews

Words by what they describe

Quality of work. Precise, thorough, clear, polished, accurate, well-structured, complete, careful.

Reliability. Dependable, consistent, punctual, early, steady, prepared, organized, on-time.

Teamwork. Generous, supportive, collaborative, candid, constructive, inclusive, responsive, fair.

Communication. Plain, direct, concise, honest, calm, specific, thoughtful, timely.

Growth. Curious, resourceful, adaptable, coachable, persistent, proactive, reflective, improving.

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Why the word alone is not enough

"You're thorough" tells the person you think well of them. It does not tell them what to repeat. "Thorough, because you checked every number against the source and nothing came back" does. The because turns an adjective into something they can do again on Monday.

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Three templates

  • "[Word], because [specific action]. [Effect]. Keep doing that."
  • "That was [word]. The [piece of work] had [specific detail], and [result]."
  • "I'd describe your work on this as [word]: [action] meant [effect]."
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Words to use carefully

"Perfect" leaves nowhere to go. "Amazing" inflates. "Finally" is a complaint in disguise. "Hard-working" praises hours instead of results. Describe the work, and the word will usually find itself.

How M-Tracker helps

Where M-Tracker fits

The because needs a record. In M-Tracker, each task has a brief and each piece of work is checked against it, with the review saved. A manager can see that the numbers matched, the brief was met first time, the estimate held. The positive words come with their because attached, which is the only way they help.

Try M-Tracker free14-day trial. No credit card. No employee surveillance.

How a task moves through M-Tracker: brief, work, review, improve, then the manager1BriefResult, audience,must include, due.Files and linksattached.2WorkThe person does itand attaches whatthey made.3ReviewM-Tracker comparesthe work with thebrief. One plainparagraph.4ImproveThey fix what ismissing while it isfresh.5ManagerSees work thatalready passed itsown test.No screenshots. No scores. The person sees the review first.
FAQ

Questions people ask

Is "good job" ever enough?

As a reaction in the moment, fine. As feedback, add the because.

How many positive words should a review use?

Fewer, with evidence, beats many without.

What is the best single word?

"Because."

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