Briefs and expectations  ·  3 min read

Acceptance criteria are yes-or-no checks that say when a piece of work is finished. They work for reports, emails, designs and events, not just software. Write three to five per task. Each one should be something two people would judge the same way.

Acceptance criteria for a one-page leadership report, with one check still openDone checks: leadership reportIt fits on one page.It opens with the decision leadership needs to make.The three findings that bear on that decision, each withits number.Every chart has a title and a source.Dana has approved it.Each check is ayes-or-no questionanyone can answer.Check 3 is open, so thework is not done. Nobodyhas to argue about it.
If two people would answer differently, rewrite the check.
1Briefs and expectations

Why software teams have them and everyone else does not

Software teams write acceptance criteria because code either works or it does not. Marketing, operations and HR work feels softer, so people skip it. But the same problem happens: work is handed in, and the reviewer had a different idea of finished.

2Briefs and expectations

The test for a good criterion

Ask: "Could two people disagree about whether this is met?"

  • "The email is clear." Yes, they could disagree. Rewrite it.
  • "The start date is in the first two lines." No. Keep it.
3Briefs and expectations

A simple pattern

Each check names one thing you can see:

  • Content: "It includes X."
  • Position: "X is in the first paragraph."
  • Accuracy: "Every number matches the source sheet."
  • Limit: "Under 300 words." "One page."
  • Format: "PDF, named Client_June_Report."
4Briefs and expectations

Ten examples you can copy

Monthly client report

  • First line says on track, at risk or off track.
  • Every number matches the dashboard on the 1st.
  • One page.

Customer announcement email

  • What changes, what to do, and when are in the first three lines.
  • One link, to the help article.
  • Reads at grade 8 or below.

Event plan

  • Venue, date, budget and headcount confirmed in writing.
  • A backup plan for bad weather.

Social post design

  • 1080 × 1080 px PNG.
  • Logo top left, brand colors only.
  • Text readable on a phone.

Job posting

  • Pay range stated.
  • No more than six must-haves.
5Briefs and expectations

Where to put them

On the task, under the brief. Not in a separate doc. The person doing the work should see them before starting, and check against them before handing in.

6Briefs and expectations

Get started in one minute

The acceptance criteria builder takes a one-line task and suggests done checks. Edit them, then paste them into the task.

7Briefs and expectations

Check the work against them automatically

In M-Tracker, each task's brief lists what the work must include. When the work is attached, the first review checks it against those points and tells the person what is missing. No screenshots and no activity tracking.

How M-Tracker helps

Where M-Tracker fits

M-Tracker gives every task a clear brief and every finished piece of work a first review, in plain words, before it reaches the manager. No screenshots, no scores.

Try M-Tracker free14-day trial. No credit card. No employee surveillance.

How a task moves through M-Tracker: brief, work, review, improve, then the manager1BriefResult, audience,must include, due.Files and linksattached.2WorkThe person does itand attaches whatthey made.3ReviewM-Tracker comparesthe work with thebrief. One plainparagraph.4ImproveThey fix what ismissing while it isfresh.5ManagerSees work thatalready passed itsown test.No screenshots. No scores. The person sees the review first.
FAQ

Questions people ask

How many criteria per task?

Three to five. More than eight usually means the task should be split.

Who writes them?

The person asking for the work, ideally with the person doing it. Five minutes together saves a round of revisions.

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