by M-Tracker | Nov 1, 2026 | Capacity and delegation
Capacity and delegation · 2 min readDelegate the result, not the steps. Write the brief down. Match the task to the person's skills and hours. Agree how much authority comes with it. And review the finished work against the brief, then give the credit....
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min readClear, thorough, reliable, precise, early, calm, generous, honest, consistent, resourceful. Forty more below, grouped by what they describe. But the most useful word in positive feedback is "because." "Reliable, because...
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 3 min readThe useful ones name what the person did and what came of it. "Delivered the client report with the summary first; the client decided in one read." Twenty examples below, grouped by quality of work, reliability, teamwork...
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 3 min readGood positive feedback about a service names what was done, what it meant for the customer, and what to keep doing. From a client: "You told us about the delay before we noticed and gave us a new date we could plan around....
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min readSpecific, same-day feedback about the work, given in private and ending with what to do next. Employees say they want more of it, and it is the only type that changes the next piece of work. Formal reviews have their place...