by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 3 min readThree techniques do most of the work. What-why-do: say what happened, why it matters, what to do next. Ask-first: ask the person how they think it went before you say anything. Compare-with-the-brief: put the finished work...
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min readAn effective feedback statement has three parts. What happened, in one specific sentence. Why it matters, in one. What to do next, in one. Here are three: one about a report, one about a quote, one about a support ticket....
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min read"You sent the client the draft a day early. That gave them time to react, and the final version went out with no changes. Keep building that day into every project." Three sentences: the action, the effect, and what to keep...
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min readWithin a day of the work. About the work, not the person. In private for anything corrective. In three sentences: what happened, why it matters, what to do next. Then stop and listen. Professional feedback is not softer or...
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min readClear, concise, constructive and consistent. The first three describe a single piece of feedback: the person knows what, it is short, and it says what to do next. The fourth describes the pattern over time: the same...
