by M-Tracker | Nov 1, 2026 | Capacity and delegation
Capacity and delegation · 2 min readDelegate the result, not the steps. Write the brief down. Match the task to the person's skills and hours. Agree how much authority comes with it. And review the finished work against the brief, then give the credit....
by M-Tracker | Nov 1, 2026 | Capacity and delegation
Capacity and delegation · 2 min readLists vary, but a version that holds up is clarity, capability and check-in. Clarity: the result, the audience and the must-haves, written down. Capability: the person has the skill and the hours. Check-in: one agreed...
by M-Tracker | Nov 1, 2026 | Capacity and delegation
Capacity and delegation · 2 min readPick the task. Choose the person. Write the brief. Agree the level of authority. Set the check-in. Review the result against the brief. Give the credit. Seven steps, and delegation succeeds or fails at two of them: the...
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min readOne written: "Your client report led with the two risks and the decision needed. The client replied in an hour with a yes. Keep that structure for every report." One spoken: "You asked what done looked like before starting....
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min readClear, thorough, reliable, precise, early, calm, generous, honest, consistent, resourceful. Forty more below, grouped by what they describe. But the most useful word in positive feedback is "because." "Reliable, because...
