by M-Tracker | Nov 1, 2026 | Capacity and delegation
Capacity and delegation · 2 min readPrepare, hand over, support, review. Prepare: choose the task and write the brief. Hand over: give it to the right person with a named level of authority. Support: be available, but only when asked. Review: compare the...
by M-Tracker | Nov 1, 2026 | Capacity and delegation
Capacity and delegation · 2 min readIf someone can do a task at least 70 percent as well as you can, hand it over. The 30 percent gap closes with practice, usually within a few rounds. The hour you keep by doing it yourself does not come back, and neither...
by M-Tracker | Nov 1, 2026 | Capacity and delegation
Capacity and delegation · 2 min readFeedback and reviews for your own people. Hiring, firing and pay decisions. The direction of the team. The two or three client relationships that would hurt most to lose. Crises while they are crises. Anything...
by M-Tracker | Nov 1, 2026 | Capacity and delegation
Capacity and delegation · 3 min readDelegate the result, not the steps. Write a five-line brief. Name the level of authority out loud. Hand over the whole piece, not fragments. Resist taking it back when the first draft is not yours. And review the...
by M-Tracker | Nov 1, 2026 | Feedback and reviews
Feedback and reviews · 2 min readSpecific, same-day feedback about the work, given in private and ending with what to do next. Employees say they want more of it, and it is the only type that changes the next piece of work. Formal reviews have their place...