What not to say when giving feedback?

What not to say when giving feedback?

Feedback and reviews  ·  2 min readAvoid "you always" and "you never," anything about personality or attitude, "you should have known," the compliment sandwich, "some people have said," "no offense, but," comparisons with coworkers, and feedback with no...
What are the two types of accountability?

What are the two types of accountability?

Accountability  ·  2 min readInternal and external. Internal accountability is holding yourself to what you said you would do, whether or not anyone checks. External accountability is answering to someone else, a manager, a client or a team, against a...
What are the four C’s of feedback?

What are the four C’s of feedback?

Feedback and reviews  ·  2 min readClear, concise, constructive and consistent. The first three describe a single piece of feedback: the person knows what, it is short, and it says what to do next. The fourth describes the pattern over time: the same...