Trust without surveillance  ·  2 min read

It depends what you need to know. For securing company devices, a device management and logging tool. For billing hours, a simple time tracker. For knowing whether the work was done well, no monitoring software will tell you, because they all watch the person rather than the work. For that you need a review of the work against what was asked.

Seven types of workplace monitoring: activity, screen, keystrokes, messages, location, camera and audio, and outputSeven types of workplace monitoringACTIVITYActive time, idle time, apps usedSCREENScreenshots or live screen viewKEYSTROKESEvery key, sometimes every wordMESSAGESEmail and chat on company accountsLOCATIONGPS on phones, badge swipesCAMERA AND AUDIOVideo in work areas, call recordingOUTPUTFinished work, checked against the briefSix of the seven watch the person. Only the last one looks at the work.
Six of the seven types watch the person. Only the last one looks at the work.
1Trust without surveillance

Match the tool to the question

"Are our devices secure?" Device management plus security logging. Every IT team should have this. It does not watch anyone work.

"How many hours did we spend on this client?" A time tracker with projects. Toggl Track, Harvest and others do this well without screenshots.

"Is my team actually working?" This is the question that leads to screenshot tools, and it is the wrong question. The right one is below.

"Is the work any good?" A brief for each task, and the finished work checked against it. That is work review, and it is a different category.

2Trust without surveillance

Why "best monitoring software" is the wrong search

Monitoring tools rank each other on how much they can see. More screenshots, more detail, live views. None of that extra detail tells you whether the report was right or the client will send it back. You end up with more data and the same uncertainty.

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What to look for instead

A tool that starts with what the task should produce, looks at what was produced, and says plainly what matched and what did not. One that the employee sees first, so it feels like help rather than surveillance.

How M-Tracker helps

Where M-Tracker fits

That is what M-Tracker does. Each task has a brief: result, audience, must-haves. When the work is sent, M-Tracker compares it with the brief and writes one plain paragraph. A timer records hours by task, entered by the person. There are no screenshots, no keystroke logging and no activity monitoring. It answers the fourth question, which is the one managers meant all along.

Try M-Tracker free14-day trial. No credit card. No employee surveillance.

How a task moves through M-Tracker: brief, work, review, improve, then the manager1BriefResult, audience,must include, due.Files and linksattached.2WorkThe person does itand attaches whatthey made.3ReviewM-Tracker comparesthe work with thebrief. One plainparagraph.4ImproveThey fix what ismissing while it isfresh.5ManagerSees work thatalready passed itsown test.No screenshots. No scores. The person sees the review first.
FAQ

Questions people ask

Is there a best monitoring tool for remote teams?

Remote teams need work visibility more than anyone, and monitoring gives them activity instead. Review the work.

What about free monitoring software?

Free tools exist for time and activity. The price is paid in trust, which is never free.

Can monitoring and work review coexist?

Yes. Most teams that add work review quietly stop reading the monitoring reports.

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