What are the three C’s of feedback?

What are the three C’s of feedback?

by | Nov 1, 2026 | Feedback and reviews

Feedback and reviews  ·  2 min readClear, concise and constructive. Clear: the person knows exactly which piece of work and what about it. Concise: three sentences, not a page. Constructive: it says what to do next, not just what was wrong. Some lists use...
What not to say when giving feedback?

What not to say when giving feedback?

by | Nov 1, 2026 | Feedback and reviews

Feedback and reviews  ·  2 min readAvoid "you always" and "you never," anything about personality or attitude, "you should have known," the compliment sandwich, "some people have said," "no offense, but," comparisons with coworkers, and feedback with no...
What are the 5 R’s of feedback?

What are the 5 R’s of feedback?

by | Nov 1, 2026 | Feedback and reviews

Feedback and reviews  ·  2 min readLists differ, but a useful version is: relevant, respectful, real, right-time and repeatable. Relevant: about the work, not the person. Respectful: private and calm. Real: a specific example, not a general impression....
What are the key elements of accountability?

What are the key elements of accountability?

by | Nov 1, 2026 | Accountability

Accountability  ·  2 min readFive elements. A known standard: what done looks like, written before the work. An owner: one person who said yes. Evidence: the work itself, visible, not a description of it. A review: the work compared with the standard. And a...
What are the two types of accountability?

What are the two types of accountability?

by | Nov 1, 2026 | Accountability

Accountability  ·  2 min readInternal and external. Internal accountability is holding yourself to what you said you would do, whether or not anyone checks. External accountability is answering to someone else, a manager, a client or a team, against a...