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What are the 7 steps of delegation?
Pick the task, choose the person, write the brief, agree the level, set the check-in, review the result, give the credit. Seven steps of delegation and the two where most of it fails.
What are the six strategies to delegate effectively?
Delegate results not steps, write a five-line brief, name the level of authority, delegate the whole piece, resist taking it back, and review then credit. Six strategies that make delegation last.
What should you not delegate?
Keep feedback to your people, hiring and firing, direction, key client relationships, crises, anything confidential, and anything you were asked to do personally. Delegate nearly everything else.
What is the most commonly used level of delegation?
Most managers delegate at level two or three: research and report back, or recommend and I decide. Why that keeps the manager in the loop on everything, and how to move most work to level four.
How to properly delegate tasks?
Proper delegation is a written brief, a named level of authority, no interference in the middle, and a review of the finished work against the brief. The method, with the brief template.
What are the four stages of delegation?
Prepare the brief, hand over with a named level of authority, support only when asked, review the result and give credit. The four stages of delegation and what goes wrong in each.
Can you give me an example of positive feedback?
One example of positive feedback, explained line by line: the action, the effect, and what to keep doing. Plus five more you can adapt, and the two mistakes that turn praise into noise.
What are the two types of accountability?
Internal accountability is holding yourself to what you said. External accountability is answering to someone else against a known standard. Why teams need both and how to build each.
What are the key elements of accountability?
Five elements: a known standard, one owner, visible evidence of the work, a review against the standard, and a response that follows the result. What each one is and how it fails.
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